Love it or Swap it allows you to return any product to us and swap it for something else within 30 days of it being received by you. If you’ve changed your mind, ordered the wrong item, need to change your size, or just don’t love it — we’ve got you!

Once your return reaches us, we will assess your product and once we’ve verified that it is unused and undamaged we will be in touch with your Store Credit or exchange!

FYI: Any shipping fees incurred across the returns process are yours to pay.

To get started, head to our Returns Portal here!

There’s a lot to a boring Policy, but in short, if you have ordered the wrong item (size or colour), changed your mind, or your product has been subject to a manufacturing fault - hit us up! We're here to help you. You can hit up the chat button at the bottom right of your screen to chat to one of the iSTRAP team and we will be in touch with you shortly. We're here weekdays, excluding weekends and public holidays (when we take some much needed rest!).